Customer Service Representative/Account Manager

Posted 1 month ago

**Urgently Hiring – 1-2 roles need to be filled**

Searching for a highly motivated, customer focused individual who can work in a fast-paced, technical sales environment. Strong math and/or accounting skills are desirable and have been proven to help one succeed in this roleAbility to accurately process quotes and orders is key. Excellent telephone/communication skills are needed for both inbound and outbound calls. Ability to work within a team environment and demonstrate positive team behavior towards both customers and co-workers. Minimum of 3 yrs inside sales/customer service experience is required but will consider recent graduates. Bachelor’s degree is preferred but not required for someone with the right experience.  Please submit cover letter and resumé.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company’s customer service policies
  • Other duties as requested

Job Features

Job CategorySales Department
QualificationsBachelor's Degree (Preferred)
ExperienceCustomer Service (3 Years Preferred)
Job TypeFull Time
ScheduleMonday through Friday, 8 Hour Shifts
Work RemotelyNo

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